New Zealand's real estate industry is regulated by the REAA. You can find out more about the REAA here

The REAA provide buyers and sellers with guides to help you understand the legally binding real estate agreements.
Read the Agency Agreement Approved guide here
Read the Sale and Purchase Agreement Approved guide here

The Code of Professional Conduct and Client Care sets out the standard of professional conduct and client care required of agents, branch managers and salespersons.

A copy of the code is available for download here

Summit has an established customer complaint procedure designed to provide a simple and personalised process for resolving issues in the event that the service provided by our agency or salesperson licensee does not meet expectations of clients and customers.

We invite you in the first instance to make contact with a Summit Manager as set out in the attached schedule; however you do not have to use Summit's 'Complaints & Dispute Resolution Procedures'. You can make a complaint to the Real Estate Agents Authority at any time even if you choose to also use our in house procedures.

Click here for a copy of Summit's Complaints & Dispute Resolution Procedures

Summit is committed to ensuring your privacy is protected, we do not log personal data / information without your input and permission. Through registering your interest through any email form on this website you are requesting Summit to communicate with you via email.  If requested, you will be added to the applicable mailing list and we will communicate with you as appropriate. Your details will only be used for the purpose for which you have provided them and you will have the option to be removed from our mailing list at any time by clicking 'unsubscribe' at the bottom of any bulk email communication, sending an email or by contacting us anytime through the website. We take your privacy seriously and will not redistribute any of your contact details or personal information to any other third party without your express authority to do so. Your contact details will be used for the sole purpose of responding to your requests or keeping you informed via bulk email.

While all care has been taken in the preparation of this website, no responsibility is accepted for the information included on this website. Summit advises website users not to rely solely on the information displayed on the website and to make their own independent inquires before acting on any information.  The information provided is only of a general nature and should not be taken as specific or complete advice. In no event will Summit Real Estate Ltd or Summit Property Management Ltd be liable for any direct, indirect, special incidental or consequential damages arising out of the use of the information held on this website.

By using this website, you are accepting the following terms and conditions. 

The material featured on this website is the copyright of Summit Real Estate Ltd & Summit Property Management Ltd unless otherwise indicated. Names, logos and images identifying Summit and any of its subsidiaries and third parties and their information, products and services are proprietary marks of Summit Real Estate Ltd, Summit Property Management Ltd or third parties. You may only use or link to these with express approval from Summit.